Frequently Asked Questions

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We work on drum machines and keyboards. We do work on selective other gear but contact us for more information. 

No we don't but we recommend Audio Lab of Georgia.

Turntables just aren't our specialty so we leave it to the gurus. 

Click here for a list of referral techs. 

No we don't but we recommend  Bill Urick for Organs and Cooper Piano for Pianos. 

We mainly service Casio Synthesizers but if it's something we cant service you can reach out to our referral partner Magnus.

At this time we are only accepting inMusic Brands DJ Equipment(Denon DJ, M-Audio, Numark, & Rane.)

We do NOT work on TURNTABLES!! 

See our referral tech page for further assistance. 

There is a non refundable deposit of $75 required up front. That payment goes towards the final invoice. Repair services are billed at half hour and 1 hour increments. Please see our rate card here.

No you will need to pay for the parts plus applicable sale taxes. We cover up to$100 in parts. Anything over $100 will REQUIRE a payment upfront for the entire amount. 

If you are bringing in a device that has internal user data or has cards/media installed its your responsibility to backup your data. Some repairs will require a factory reset so keep that in mind and we will also advise of that before any factory resets. 

Yes we do offer discounts for anyone who has performed at Auxigen ATL or Controllerise .Just be able to provide proof and we will handle the rest. 

Yes we do! You can go to our mail in page for more information. 

At this time we are not an authorized warranty center so its best to reach out to the manufacture for a qualified repair center. 

We are an authorized 3rd party repair center for inMusic Brands which include AIR Music Technology, Akai Professional, Alesis, Alto Professional, Denon DJ, Denon Pro, Marantz Professional, HeadRush, ION Audio, Marq Lighting, M-Audio, MixMeister, Moog, Numark, Rane, and Sonivox. We dont service all brands but contact us for more information. 

All repairs come with a 45 day warranty. Warranty is voided if item is intentionally damaged or signs of tampering are shown. 

If you provide your own parts we DO NOT guarantee parts only labor. 

Without having your device on the bench it's hard to stay. Most repairs can be completed in a few days while others could take weeks. We will always communicate the expected wait time for your device based on parts needed, current queue, and the actual issue. 

We allow 45 days for gear pickup. If after 45 days you have not attempted to pick up your item(s) you will be charged a $15 storage fee per month. Once item has been at the shop for 6 months it then becomes the property of CoCo The Geek. You will have to pay resale value to get your item back. 

We are open for repair services, drop offs, and pickups 

Tuesday-Thursday and Saturday.

Gear Pickup and Drop Offs ONLY on Saturday(we don't do repair work on the weekends but can accept gear in for repair). 

We work out of a private home shop but offer in person drop offs and pickups in Grant Park at a local commercial buildling(address provided once service is booked).

All drop offs/pickus must be SCHEDULED!  

Schedule an appointment!

As a small shop we do not have time to take calls as we are working to get your gear fixed. Its best to email us or you can always text us at 404-750-4940. You will not be able to call as it will go to an answering machine so please save yourself the time and contact us here on the website or shoot a text. 

No, please contact  www.ecycleatlanta.com  for your recycling needs.