Frequently Asked Questions

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My speciality is drum machines, drum modules, samplers, and sequencers. I also work on select Casio keyboards. For items I dont service check out my Referral Tech List.

Click Here For  Repair Services

There is a non refundable deposit of $100 required up front. That payment goes towards the final invoice. Repair services are billed at half hour and 1 hour increments.  My bench labor fee is $100/hr. IAll pricing is shown when checking out for services. 

Unless stated in the service you will need to pay for the parts plus applicable sale taxes. I cover up to $100 in parts. Anything over $100 will REQUIRE a payment upfront for the entire amount or you have the option to buy the parts and have them delivered to me. 

If you are bringing in a device that has internal user data or has cards/media installed its your responsibility to backup your data. Some repairs will require a factory reset so keep that in mind. I  will also advise of that before any factory resets. 

Yes I do offer discounts for anyone who has performed at Auxigen ATL. Just be able to provide proof.  Contact Me for a discount code along with attaching a copy of proof.

Yes I do!  You are responsible for getting the item shipped to me. You will be billed for return shipping or you can email me a return label.

All repairs come with a 45 day warranty. Warranty is voided if item is intentionally damaged or signs of tampering are shown. Click here to read the policy. 

If you provide your own parts I DO NOT guarantee parts only labor. 

Without having your device on the bench it's hard to stay. Most repairs can be completed in a few days while others could take weeks. I will always communicate the expected wait time for your device based on parts needed, current queue, and the actual issue. 

I allow 45 days for gear pickup. If after 45 days you have not attempted to pick up your item(s) you will be charged a $15 storage fee per month. Once item has been at the shop for 6 months it then becomes the property of CoCo The Geek. You will have to pay resale value to get your item back. 

I am available by Appointment Only on Mondays, Wednesdays, Fridays, and Saturdays.

I work out of a private home shop but offer gear drop off/pick ups at nearby meetup spot which is outside of  a local commercial building(address provided once service is booked) in Grant Park. 

As a small shop I do not have time to take calls as I am working to get your gear fixed. Its best to email me or you can always text me at 404-750-4940. You will not be able to call as it will go to an answering machine so please save yourself the time and contact me here on the website or shoot a text. 

If its music production related equipment I might be interested but if not  please contact  www.ecycleatlanta.com  for your recycling needs.