Frequently Asked Questions

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I am on a hiatus from outside repairs and will accept new repairs around mid July 2025

Due to the size and space requirements of keyboard repairs, I am no longer able to accept keyboard servicing at my shop. However you can contact  Audio Lab of Georgia at www.audiolabga.com. 

For synthesizers contact Magnus

I appreciate your understanding and continued support.

I don't offer that service but I recommend Audio Lab of Georgia.

I don't but feel free to reach out to Audio Lab of Georgia  or HDGRepairs702

Pianos and Organs are not my thing but I recommend  Bill Urick for Organs and Cooper Piano for Pianos. 

At this time I am NOT accepting any DJ Equipment in for repair.  Please reach out to Audio Lab of Georgia  or HDGRepairs702

There is a non refundable deposit of $75 required up front. That payment goes towards the final invoice. Repair services are billed at half hour and 1 hour increments.  My bench labor fee is also rated at $75/hr.

No you will need to pay for the parts plus applicable sale taxes. I cover up to $100 in parts. Anything over $100 will REQUIRE a payment upfront for the entire amount. 

If you are bringing in a device that has internal user data or has cards/media installed its your responsibility to backup your data. Some repairs will require a factory reset so keep that in mind. I  will also advise of that before any factory resets. 

Yes I do offer discounts for anyone who has performed at Auxigen ATL. Just be able to provide proof. Use code AUXIGENATL for a $25 off discount. 

Yes I do! You can go to my mail in page for more information. 

At this time I am not an authorized warranty center so its best to reach out to the manufacture for a qualified repair center. 

But I am an authorized 3rd party repair center for Akai Professional, Alesis, and, M-Audio.

All repairs come with a 45 day warranty. Warranty is voided if item is intentionally damaged or signs of tampering are shown. Click here to read the policy. 

If you provide your own parts I DO NOT guarantee parts only labor. 

Without having your device on the bench it's hard to stay. Most repairs can be completed in a few days while others could take weeks. I will always communicate the expected wait time for your device based on parts needed, current queue, and the actual issue. 

I allow 45 days for gear pickup. If after 45 days you have not attempted to pick up your item(s) you will be charged a $15 storage fee per month. Once item has been at the shop for 6 months it then becomes the property of CoCo The Geek. You will have to pay resale value to get your item back. 

I am available by APPOINTMENT ONLY on Wednesdays, Fridays, and Saturdays.

I work out of a private home shop but offer gear drop off/pick ups at nearby meetup spot which is outside of  a local commercial building(address provided once service is booked).

All services must be SCHEDULED or given approval!  

Schedule an appointment!

As a small shop I do not have time to take calls as I am working to get your gear fixed. Its best to email me or you can always text me at 404-750-4940. You will not be able to call as it will go to an answering machine so please save yourself the time and contact me here on the website or shoot a text. 

If its music production related equipment I might be interested but if not  please contact  www.ecycleatlanta.com  for your recycling needs.