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Warranty policy

Thank you for choosing CoCo The Geek for your music production gear repairs. I take pride in the quality of my work and offer a 45-Day Limited Warranty on all repairs I perform.


Warranty Coverage:
This warranty covers defects in workmanship and parts used during the original repair, under normal use, for 45 days from the date the service was completed.

What’s Covered:

  • Free re-repair or replacement of any part I serviced that fails due to my work or defective components.
     
  • Technical support for issues directly related to the original repair.
     

What’s Not Covered:

  • New or unrelated problems not part of the original repair.
     
  • Damage caused by misuse, spills, accidents, power surges, unauthorized modifications, or other external factors.
     
  • Wear and tear or issues from accessories or external gear I did not service.
     
  • Parts provided by the customer.
     

How to Make a Warranty Claim:
Please contact me at support@cocothegeek.com with your original repair invoice number and a description of the problem. Warranty claims must be initiated within 45 days of the original repair completion date.


I appreciate your trust and I am committed to keeping your music gear performing at its best.



Contact me at support@cocothegeek.com 

For Ewaste services contact www.ecycleatlanta.com

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NOTICE

Effective Immediately:

THE SHOP WILL BE TAKEN A BREAK FROM ACCEPTING NEW REPAIRS UNTIL ABOUT MID JULY 2025. 


If you need assistance right away check my our referral list of techs. 


Other Announcement: 

Due to the size and space requirements of keyboards repairs, I am no longer able to accept these items at our facility.

For all keyboard-related repairs, please contact  Magnus.


Items currently in queue or repairs booked in advance will be handled in shop.


I appreciate your understanding and continued support.

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